Live, 90-Minute Webinar
Presented by Steve Browne, President, Raving Service
Friday, May 19, 2017 at 1 p.m. Eastern (10 a.m. Pacific)
Does Your Host Compensation Plan Incent and Reward the Right Things?
One of the most critical components of your player development function is your host compensation program – how you compensate AND reward your hosts for achieving results and driving revenue for your company.
WHY? Because your compensation and incentive programs will drive your host’s behavior and productivity more than any thing else you do. More than your segmentation strategies, sales tactics, VIP event programs, yes, even more than your direct supervision of them. As a matter of fact, your compensation program will help to define every one of these other critical areas of player development function.
Not happy with your current system? This webinar, presented by Steve Browne, President of Raving Service, will help you evaluate and fine-tune your current host compensation program.
Don’t offer an incentive program or even have a PD function? If you don’t currently have one, it will help you structure a new one or build a reward component to your PD design efforts.
Happy with the system you have? Then this seminar will provide a comparative benchmark to your own, giving you insight into how others approach PD incentive programs and how they compare to yours. After all, your competition is using PD to try and steal your best customers.
Raving is the leader in developing and implementing customized, metric-based sales functions within the gaming arena. Raving has been working in this area and building sales programs, strategies, tactics and techniques for over 15 years.
For a detailed list of the topics that will be covered in this webinar, please click on View Brochure.
Steve Browne, President, Raving Service
From advanced host development sales skills training and building compensation programs for player development programs to designing full blown guest service programs, Steve has been a senior resource in Raving’s Leadership and Player Development Teams since 1999.
His knowledge and enthusiasm come from nearly four decades in the gaming industry, starting as a craps dealing “lumpy” in Northern Nevada, a player-engaging pit boss, and a casino owner with an unheard-of formula of “customer worship,” and lead to an international marketing consultant selling the notion of gaming as an “entertainment experience that enriches people’s lives.”
For more information about Steve’s background and qualifications, please click on View Brochure.
$179 per computer that accesses the webinar
The seminar cost is based on the number of computers accessing the webinar, so you can set up a computer in a conference room and have multiple people participate in the webinar for one low price.
Registration and Payment Deadline: May 17, 2017
Cancellation fee: for cancellations before May 17, 2017 the registration fee will be refunded less a $59 cancellation fee.
The webinar PowerPoint presentation will be sent to participants on May 17, 2017. There are no refunds once the presentation has been sent to participants.
Dave Newton 702-255-9891